Such Na Hotelaria

countries, we have the proof that the adoption of the system of Public-Private Partnerships in prison management shows positive results (at least observed in the respective countries). For the short time of observation, in Brazil there is still no such experience, however exists since the end of the 90, experiments in some states that have adopted the outsourcing of certain services in state prison. So far, the outcome of these experiments was positive. Though little known specific…

many other types of tourism products. The objective of this study is to identify, together with professionals from the area, the impacts that tourism agencies have suffered after the onset of this appliance. Such study is important for traditional agencies of tourism, because if such migration is occurring it becomes necessary to act for attracting back their lost customers. Interviews were made with managers of a tour operator which sells its products over the internet and…

essential clientessao, seeking more quality and good service to face the new challenges, the company seeks to improveboth the service and the variety and quality of products. Additionally, it contains a veterinarian on site offering specialized services such as realizaçã ode surgery and laboratory diagnosis. the purpose of preparing this report is the organization and identify possible improvements in its organizational structure. Keywords: Installment services, Pet shop.…

foodservice, redistribution, among others. The distribution of materials and hygiene and cleaning equipment are items that do not exist seasonal times, ie, the use is permanent regardless of economic crises, as all employees require their use. All such information will be disclosed in the following work and how they apply the Corporate Communications disciplines of Computer Techniques, Legal and Ethical Aspects, Management Fundamentals, Economics and Market and Applied Mathematics. The…

resources using structural equation modeling was developed. These analyses emphasize the need for such a model with the characteristics of the BSC to measure the performance of human resources and it was further noted that the motivation, empowerment and alignment indicators are those which harvest greater interest, influencing the control and the motivation of staff positively through tools such as the ability to motivate and the effort in training to motivate. Keywords: Tourism,…

and in improving the quality of the provided services. The methodology used in this work research was the bibliographic review. The findings suggest that the use of audit as a management tool should address the relevant requirements to the process such as planning, monitoring, evaluating actions and health services, increasing training and ongoing training of all involved. It should be emphasized its main educational function, not only its inspecting and punitive roles. The…

s˜ao reduzidas. Uma grande instala¸c˜ao de produ¸c˜ao 76 ˜ CAP´ITULO 4. INSTALAC ¸ OES PROPULSORAS Figura 4.8: Instala¸c˜ao diesel-el´ectrica. de energia el´ectrica nos navios de passageiros/cruzeiros ´e exigida pela carga dos servi¸cos de hotelaria e pelos propulsores tranversais de manobra. A potˆencia el´ectrica necess´aria nestes casos ronda os 30 a 40 % da potˆencia de propuls˜ao instalada e ainda h´a que contar com significativa redundˆ ancia por motivos de seguran¸ca. Estes…

the planning of service flats. However, the organizations surveyed indicated that the market has realized the importance of the groups that exert influence and are influenced by their goals, and are therefore increasingly alert for integration of such groups in their strategic planning. Keywords: Apart-hotels; Flat; Strategic Management; Services; Stakeholders. _______________________________ Revista Ibero-Americana de Estratégia - RIAE, São Paulo, v. 11, n. 2, p. 145-169, mai./ago. 2012.

in travel luxury tourism. Founded in 1991 in order to meet the needs and expectations of demanding customers who seek to travel schedules and differentiated services. With some information provided by the company, we can analyze its characteristics such as budget, cash flow and investment in order to analyze how the company has stood out on luxury tourism segment that is expanding. Keyword: Luxury tourism LISTA DE FIGURAS Figura 1 – Gráfico de Funcionários…

is an activity more and more important, mainly for emerging countries like Brazil. Since 1997 till now, Brazil made a lot of efforts to stimulate and to expand exportations by small and medium sizes companies consortia. These companies made, in such a moment, a choice of an entry strategy to international market in order to get a feasible business. Nevertheless, it is very important to know their strategic profile in order to determine what are the main chosed strategies and compare…