Such Na Hotelaria

overall tourism operators believe they are having QWL in establishments in which they work. However, confirming the hypothesis in the research, the salary factor in the perception of these factors is not exclusive motivation, because other factors such as: how good relationships, health and disease prevention, physical space, temperature (climate), hygienic and healthy environment , teamwork, training and education are also responsible for QVT. However, respondents believe that if…

demonstrate the use of tools that can contribute to technical and economic feasibility of the process. The case study took the action research method, since the researcher is an integral part of the functional organization studied, and characterized such research as a case study exploratory and descriptive qualitative approach. During the same was noted that the development of environmental awareness at different levels of society ends up also involving the health sector, and thus to…

Accounting, bibliographic review and data collected from the Graduate Programs in Controllership and Accounting recommended by CAPES (Brazilian Coordination for the Improvement of Higher Education Personnel). The results indicate favorable aspects, such as the professors’ academic titles, efforts to renew Recebido em 22 Nov. 04 • Aceito em 14 Abr. 05 • 2a versão aceita em 06 Jun. 05 * Trabalho originalmente apresentado no IV Simpósio Nacional de Gestão de Competências…

Multiple Case study (type 3), with the following goal: corporate ecological actions (AEE) were classified according to their objectives, that is, treatment of own waste, deriving from internal actions; and actions resulting from external events, such as the preservation of green areas, recovery of contaminated areas, environmental education programs aimed at the external community. This can allow managers to verify the eco-efficiency of the operating process itself (internal AEE)…

allowed the occupation of vulnerable ecosystems, such as wetlands and dune fields. The city of Imbé, located on the northern seacoast of the state of Rio Grande do Sul and bathed by the Atlantic Ocean and the Tramandaí river, has gone through deep transformations in its territory, which ended up causing social, environmental, economic and legal consequences. The methodology of the present work focuses on main socio-spatial and environmental dynamics. For such purpose, we conducted an…

strategy. Even before that, the statistics show that 76 % of projects fail because of communication failures and other faults are in scope and planning and control , among others . The benefits of a proper management projects cover various areas such as : keeping senior management ( sponsors etc. . ) With accurate and reliable information about the project progress information , maintain effective communication with the team and especially with the client to obtain quality…

organization is a "Training Consulting", which aims to show the need for companies to have their employees trained and skilled enough for it to grow in the business world. Consulting offers a variety of training related to the administrative area, such as marketing, accounting, reception and others, and also provides services in the area of human resources, like as recruitment and selection. The company also cares about the Environment providing 5% of its profit for the WWF Brazil,…

Sorocaba/SP. The objective was to verify if the work environment conditions have any contribution to the incidence of accidents and occupational disease. The metodology applied was Six Sigma, together with statistic tools that come with the DMAIC phases, such as the mapping of the laundry’s entire process. The information collected through asystematic observations and open interview with workers served as base for the project definition after identifying physical and biological hazards…

Joinville – SC – Brasil – CEP 89227-301 E-mail: andreigm@ig.com.br PAULO DOS SANTOS PIRES Doutor em Ciências pela Faculdade de Filosofia, Letras e Ciências Humanas da Universidade de São Paulo (USP). Professor do Programa de Mestrado em Turismo e Hotelaria da Universidade do Vale do Itajaí (Univali). Univali, Campus Balneário Camboriú, bloco 7, sala 205/206, Municípios, Balneário Camboriú – SC – Brasil – CEP 88337-300 E-mail: pires@univali.br • RAM, REV. ADM. MACKENZIE, V.…

the development of the plan, the COMMUNICATION INTERACTS prioritized the needs aroused by employees during internal search diagnosing faults in all internal and external communication. Thus, we consolidated "key parts" to improve the communication, such as: bi-monthly magazine, newsletter, newspaper, internal radio, improvements in the attendance of the SAC, website and employee manual. Keyword: Corporate Communication Plan. Hospital Dom Antonio de Alvarenga. LISTA DE ILUSTRAÇÕES…