Summary

Summary

Palliative care is approaches that aim to improve the quality of life of terminally ill patients and their families, where one seeks to control the physical, emotional, spiritual and social suffering. The following study aimed to understand the importance of an effective communication between nurses and parents of children and teenagers with cancer and who is in palliative care. It is a bibliographic review work and to do it, literary surveys were conducted at the Virtual Library Bireme, through Lilacs’ databases (Literatula Latino Americana e do Caribe em Ciências da Saúde) and SciELO (Scientific Electronic Library Online) , manual search for thesis and dissertations published from 2000 to 2012. Search made from the library collection Pe. Inocente Radrizzani at the São Camilo University Center. Cancer is a disease that still causes much fear, even in children or adolescents cases, because the cure may spend a lot of time to occur, and if it really becomes a disease. From the moment the disease settles care is needed, the nurse has a too big responsibility, because she/he is the person who will have more contact with patients and their families. For this, it is necessary that the nurse has enough preparation to see effectively in the detection and assessment of symptoms, and provides effective nursing care to both, the patients and their families. Well, communication is closely linked to the nursing practice, it is a valuable tool in all moments of assistance. Without doubts it is one of the most used tools by nurses to see patient’s necessity, to use the techniques and procedures, for these nurses always need to develop communication skills. The lack of information or a poor communication will generate in the patients and family a feeling of insecurity, and the professional must have available time to good a communication, and a warm welcome. Furthermore we must learn how to listen, because this is the key of the communication process. It’s