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BEWARE OF MANAGERS FROM HELL
Here’s something they’ll probably never teach you in business school: The single biggest decision you make in your job -- bigger than all of the rest -- is who you name manager. When you name the right people to manage your company’s workplace, everything goes well. People love their jobs, your customers are engaged, and life is great.
When you name the wrong person manager, nothing fixes that bad decision. Not compensation, not benefits -- nothing.
Gallup just updated our global database of employee surveys, which includes a sample of 1,390,941 employees in 192 organizations, which covered 49 industries in 34 countries. This is our Q12 database, and it is the biggest of its kind. And what we found out about managers and employees has serious implications for the future of the American economy.
Of the approximately 100 million people in America who hold full-time jobs, 30 million (30%) are engaged and inspired at work, so we can assume they have a great boss. At the other end of the spectrum are roughly 20 million (20%) employees who are actively disengaged. These employees, who have bosses from hell that make them miserable, roam the halls spreading discontent. The other 50 million (50%) American workers are not engaged. They’re just kind of present, but not inspired by their work or their managers.
Here is my big conclusion: A workforce of 100 million employees in America requires a 10-1 ratio of managers to teams. So, for the U.S. to be perfectly managed, it requires 10 million great supervisors and then 1 million great managers of those supervisors. Pick the right people for these roles, the ones who know best how to engage their people, and the country will rise up economically like never before.

But the problem is, given my 10-1 ratio, there are, in my estimate, only about 3 million great managers inspiring and motivating those 30 million engaged employees. That’s just not enough great leadership.
Here’s why: Gallup