Pmp-gerenciamento de projetos
A Soft Systems Approach to Management of Organizational Change
Dr Lynn Crawford University of Technology, Sydney and Human Systems Global Knowledge Networks
Outline
Context Context Definitions Definitions Applying PM to Organizational Change Applying PM to Organizational Change Projects vs Organizational Change Programs Projects vs Organizational Change Programs Hard and Soft Systems Approaches Hard and Soft Systems Approaches Organizational Change Case Study Organizational Change Case Study Conclusions Conclusions
©
Lynn Crawford 2002
© Lynn Crawford 2002
Human Systems Global Knowledge Networks
PM Communities of Practice
Sharing and creating knowledge Improving individual & corporate performance Advancing PM practice: •HS Knowledge Networks •Reflective Practitioners •PM Profession & global PM standards
UTS / ARC PM Competence & Soft Systems Research
PM Competence of Organisations
PM Competence of People
Different levels of PM Maturity. . .
Projectization
5.0
Matrix
4.5 4.0 3.5 3.0 2.5 2.0
Leadership
PM Capability
1.5 1.0 0.5 0.0
Business
Pharmaceuticals EPCM Financial Services Defence Petrochem
Team types
Multi-projects
Information Authorization
Systems
© Lynn Crawford 2002
Definitions
Projects Projects Programs Programs Portfolios Portfolios Portfolios of Programs of Projects Portfolios of Programs of Projects Organisational Change Organisational Change
©
Lynn Crawford 2002
© Lynn Crawford 2002
Projects
? A temporary endeavour undertaken to
create a unique product or service
(PMBOK®Guide)
? A unique, novel and transient
endeavour undertaken to achieve novel objectives and involving considerable risk and uncertainty
(Turner, Gower Handbook of PM, 2000)
Refer Wideman Comparative Glossary of PM Terms V3.0, www.maxwideman.com www.maxwideman.com
© Lynn Crawford 2002
Programs: Many definitions…
?
A group of related