Operations Improvements P&G

The University of Derby
Faculty of Arts, Design and Technology
School of Technology
Module Title: Advanced Operations Management
Module Code: 6ME504
Assignment No: 1
Assignment Title: Operations Improvements
Issue Date: 22nd September 2014
Hand-in Date: 13th November 2014

Submitted By: Gustavo Henriques Silva

13 November 2014

Table of Contents
Table of Contents 2
Introduction 3
The Company 3
Literature Review 4
Results 9
Conclusions and Recommendations 13
References 14
Bibliography 15
Appendices 15

Introduction
Operations management involves managing the resources that are used in the production and delivery of services and products. Any organization has an operations manager. Operations improvement helps businesses to function better and improve profitability by using methodologies, tools and approaches to reduce operational costs, improve the quality of their services, products and processes and increase productivity and efficiency. Examples of these methodologies are Lean Manufacturing, Six Sigma and Supply Chain. This report focuses on results Procter and Gamble, P&G, achieved or might achieve by implementing these three methodologies in their company.
The Company
Procter & Gamble was founded in the US in 1837 by William Procter and James Gamble. Nowadays Procter and Gamble is a multinational consumer goods company. The company’s purpose is providing branded products and services of superior quality and value that improve the lives of the world’s consumers. The employees at P&G must have the same values as the company which are leadership, ownership, integrity, passion for winning, and trust. P&G follow principles in all their activities, they show respect for all individuals, they believe that the interests of the company and the individual are inseparable, and they are focused on their work. Moreover, they seek to be the best and say that innovation is the cornerstone of their success. In 2013 the company had net sales of