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shape and develop these relationships. By the end of this programme participants will: • • • • • Understand how to assess their impact on others using the TA frameworks. Have techniques through which they can reflect and assess their own current ego state. Understand the triggers that shift them into unproductive ego states. Understand what is required for development in these areas. Understand how to improve a specific relationship. Day 1 Setting the Scene By the end of this…

9ª Lição –Horas: a) Exercícios de preenchimento de texto: preencha as horas corretamente. What time is it? Now is _______________________________ What time start race tommorow? At _____________________ My test gegins in _____________________hours. What time you prefer to consult, (8:30) _____________________ or (16:00) _____________________? b) Preencha que horas são: Página 9 11ª Lição –Frases Indispensáveis: a) Exercícios de preenchimento de texto: : preenchade acordo com

método 5W2H é um tipo de checklist utilizado para garantir que a operação seja conduzida sem nenhuma dúvida por parte das chefias e subordinados. Os 5W correspondem às seguintes palavras do inglês: What (o que); Who (quem); Where (onde); When (quando) e Why (por que). Os 2H são: How (como) e How much (quanto custa). Ao definir uma ação que deve ser tomada, você irá desenvolver uma simples tabela colocando nas colunas os 5W2H. A comunicação na empresa não pode ter falhas.…

Essa metodologia surgiu nos EUA, durante a busca pela Qualidade Total. O nome da ferramenta provém das seguintes “question words”: What – O que será feito (etapas) Why – Por que será feito (justificativa) Where – Onde será feito (local) When – Quando será feito (tempo) Who – Por quem será feito (responsabilidade) How – Como será feito (método) How much – Quanto custará para ser feito (custo) Para elaborar e utilizar o 5W2H para a solução de problemas (lembrando que essa não é

Projeto Futuro para Iniciantes Método aplicado 5W2H para elaboração do projeto What – O que será feito (etapas) Explicar o que é vidro * Como é feito; * Onde pode ser utilizado; * Principais vantagens e desvantagens; * Tipos e medidas do material; * Cuidados com o mesmo; * Como de ser manuseado; * Utilização dos equipamentos individuais de proteção (EPI); Avaliar conhecimentos * Avaliação escrita e pratica dos conhecimentos passados * Definir…

removida em outro rato. If an animal has been thryoidectomized, what hormone(s) would be missing from its blood? Tiroxina (T4) e Triiodotirosina (T3). As a result of the missing hormone(s), what would the over- all effect on the body be? Como é o metabolismo que fornece a energia necessária para o corpo, a falta dos hormônios que o regulam pode provocar extrema fadiga e falta de energia. If an animal has been hypophysectomized, what effect would you expect to see in the hormone…

THE SIX SIGMA WAY This page intentionally left blank. THE SIX SIGMA WAY How GE, Motorola, and Other Top Companies Are Honing Their Performance PETER S. PANDE ROBERT P. NEUMAN ROLAND R. CAVANAGH McGraw-Hill New York San Francisco Washington, D.C. Auckland Bogotá Caracas Lisbon London Madrid Mexico City Milan Montreal New Delhi San Juan Singapore Sydney Tokyo Toronto Copyright © 2000 by The McGraw-Hill Companies, Inc. All rights reserved. Manufactured in the United States…

discussion about team performance. It helps you work out how well a team is working at the moment and identify the areas you want to address to move team performance to the next level. We noticed in our work that organisations invest significant time and effort in getting strategy right rategy and developing talented individuals. We recognised that key teams have a big impact on wider organisational performance. Yet h often how do we check out how they are doing? We created this model…

talked about the other person. However, sometimes you will not have anything to talk about. In order to keep the conversation alive, you should think about topics such as the weather. One: "Hi Mary." Two: "Oh, hi." One: "How are you doing?" Two: "I'm doing alright. How about you?" One: "Not too bad. The weather is great isn't it?" Two: "Yes. It's absolutely beautiful today." One: "I wish it was like this more frequently." Two: "Me too." One: "So where are you going now?" Two:…

situation. They also know how they prefer to learn and choose learning situations that are suited to their way of learning. 2. Good language learners are actively involved in the language learning process. They take responsibility for their own learning. Besides regular language classes, they create opportunities to use the language. They know practice is very important. They are willing to take risks, to appear foolish if necessary. 3. Good language learners try to figure out how the…