Comunicação
Basically, it makes a mix of Internet, Media, Messaging and others related to giving information. Therefore, the development that they help companies to create comes from its whole communication, starting in the way they send the message, and finishing in the way the message is received, having in the middle all the different kinds of giving each specific information to each specific group.
Since this company is about helping other companies, its communication must be, with no exception, 100% clear. And that’s where the convergence comes:
Using its tools to help the development of others and support in some costs for specific projects, ITC intend to put its customers into a higher level of integration.
Future Projects
This telecommunications services provider is a leading vendor of full-service strategic customer management solutions. With 65 call centers throughout
North America, Asia-Pacific, Europe, and Latin America, this company offers solutions to two million customers daily via phone, web, and e-mail.
This telecommunications service provider wanted to implement Oracle Human
Resources (HRMS) in six countries to begin to streamline HR policies worldwide.
To complete this project, this company partnered with IT Convergence (ITC) based on its global reach, Oracle expertise, and comprehensive services. Over ten months, ITC deployed on-site consultants to the Philippines, the United
Kingdom, Brazil, Argentina, and Mexico, while they remotely implemented
HRMS in Spain. First, ITC migrated HR tables from legacy systems to Oracle, and then ensured pre-implementation data integrity. Later, ITC integrated all payroll systems into one instance, and used Oracle´s Multi Language Support to resolve language issues during data conversion. To ensure