Alinhamento es ti e plano
ALINHAMENTO ENTRE O PLANO DE NEGÓCIO E O PLANO DE TECNOLOGIA DE INFORMAÇÃO DAS EMPRESAS: ANÁLISE COMPARATIVA ATRAVÉS DOS NÍVEIS DE MATURIDADE E FATORES CRÍTICOS DE SUCESSO ALIGNMENT BETWEEN THE STRATEGIC BUSINESS PLAN AND THE PLAN OF INFORMATION TECHNOLOGY AT COMPANIES: THE COMPARATIVE ANALYSIS THROUGH THE MATURITY LEVEL AND CRITICAL SUCCESS FACTORS
Mauri Leodir Löbler Universidade Federal de Santa Maria, Brasil Debora Bobsin Universidade Luterana do Brasil – Campus Santa Maria, Brasil Monize Sâmara Visentini Faculdade Palotina, Brasil
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ABSTRACT
Whit the increasing use of the Information Technology (IT) by organizations, it becomes necessary to study the strategic alignment between the Strategic Plan of Information Technology (SPIT) and the Strategic Business Plan (SBP), besides understanding the factors which explain the level of that alignment. Thus, this work aims to verify the maturity level between these plans and to identify the Critical Success Factors (CSF) that favor their alignment. The analysis results of two companies in the southern region, one large and another small, had different levels of strategic alignment between SPIT and SBP. The first had an alignment of level 5, and the second, level 3. Through the diagnosis of CSF, we identified divergences as to the valorization _____________________________________________________________________________________ Recebido em/Manuscript first received: 20/10/2007 Aprovado em/Manuscript accepted: 06/04/2008 Endereço para correspondência/ Address for correspondence Mauri Leodir Löbler é Doutor em Administração pela Universidade Federal do Rio Grande do Sul e Professor Adjunto do Departamento de Ciências Administrativas da Universidade Federal de Santa