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5º CONTECSI - International Conference on Information Systems and Technology Management

5th International Conference on Information Systems and Technology Management
5º Congresso Internacional de Gestão da Tecnologia e Sistema de Informação
De 04 a 06 de Junho de 2008 - São Paulo - Brasil

PS-1065

AN ANALYSIS OF INFORMATION SYSTEMS USED BY
HOSPITALS
Antônio Artur de Souza (Universidade Federal de Minas Gerais, Minas Gerais, Brasil) – artur@face.ufmg.br Thaísy Las-Casas de Macedo Amorim (Universidade Federal de Minas Gerais, Minas Gerais,
Brasil) – thaisy@ufmg.br
Mariana Guerra (Universidade Federal de Minas Gerais, Minas Gerais, Brasil) – mariguerra@face.ufmg.br Deivid Douglas Ramos (Universidade Federal de Minas Gerais, Minas Gerais, Brasil) – deividouglas@ufmg.br In the present brazilian context, organizations need to gather information that is useful to support the decision-making process. Information Systems (IS) are tools capable of providing such information. However, most hospitals do not use IS which can adequately aid both the decision-making and the control of activities.
The research aimed at analyzing the IS used by a philanthropic hospital located in
Belo Horizonte. The aim was to describe the IS and to verify its usefulness.
Besides this in-depth study, another three hospitals were also studied in order to compare the IS of four hospitals. It was possible to observe that the case study hospital faces difficulties related to the IS implementation and management, which are in part due to problems related to the organization and control of operational and administrative activities. These difficulties were also observed in the other three studied hospitals, regardless of being or not philanthropic.
Keywords: Hospitals, Information Systems, Management Cost Systems,
Management Cost, Decisions-making

ANÁLISE DOS SISTEMAS DE INFORMAÇÕES DE HOSPITAIS DA
CIDADE DE BELO HORIZONTE/MG
No atual contexto brasileiro, as organizações necessitam obter informações

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