Trabalho
Paulino G. Francischini
PRO
1
Objetivo do Curso
Fornecer os conceitos fundamentais do Estudo de Tempos e e
Projetos de Métodos
Fornecer noções teóricas e ferramentas de trabalho para a definição de análise de problemas de método de trabalho
Apresentar metodologia sistemática para a execução de Projetos de Métodos e Medida do Trabalho
Exercitar as técnicas fundamentais a serem apresentadas
PRO
2
Bibliografia
•
BANDEIRA, A. A. Indicadores de desempenho para gestão de uma usina usina hidrelétrica. São Paulo, 1997. Dissertação de mestrado - Escola Politécnica da Universidade de São Paulo.
• BELASCO, K.S. Bank productivity. productivity. Iilinois,
Iilinois, Bankers Publishing Company.
Company. 1990
• BROWN, Mark Graham Keeping Score : Using the Right Metrics to Drive World Class Performance
• CHRISTOPHER, W.F. Thor,
Thor, C.G. Handbook of productivity measurement and improvement. improvement. Portland.
Portland. Productivity.
Productivity.
1993
• FROST Bob; Measuring Performance “Mass
“Mass Market”
Market”
• GARVIN, D. - “Competing on the Eight Dimensions of Quality” - Harvard Business Review,
Review, pp 101101-109, nov/dec 1987
• GARVIN, D. - “What Does Product Quality Really Mean?”.
Mean?”.-- Sloan Management Review,
Review, pp 2525-43, fall 1984
• GOLD, B. - “Foundations of Estrategic Planning for Productivity Improvement”
Improvement”
- Interfaces, 15:3 may/jun, may/jun, pp 1515-30, 1985
• Harvard Business School Harvard Business Review on Measuring Corporate Performance
Performance (Harvard Business Review
Series)
• HAYES, R. H.; Wheelwright, S.C. Restoring our competitive edge. New York, John Wiley and Sons, 1984
• HRONEC Steven m. Vital Signs : Using Quality, time, and Cost Performance
Performance Measurements to Chart Your
Company´s Future.
PRO
3
Bibliografia
•
HODGETTS Richard M.; Measures of Quality and High Performance: Simple Tools and Lessons