Chief executive officer

And given that the median number to be the way companies organize finance employees and of days to fill a vacant finance position is 40 (according to the work they perform. For years, finance—like other Hackett Group data) most departments will never be fully parts of the company—has operated as a rigid hierarchy. staffed, even when business conditions are steady. Just as companies did a hundred years ago, most finance departments continue to model themselves on the standard Add an outside factor such as job uncertainty in the wake pyramid-shaped organizational chart: CFO at the top,VPs of a merger or a change in the competitive environment, on the tier below, directors on the next level down, and and it’s even harder to maintain a full workforce. “If the the administrative support staff on the bottom. Each box in company announces in the press that it’s going to be the pyramid represents a full-time worker with a defined, laying off 10,000 people and it’s not identified where in unchanging set of duties. the company those people will be,” says one executive, “people get antsy and say, ‘I’m not going to wait for the This structure sufficed at a time when work was predictable, fire to hit my door. I’m going to pack up my belongings repetitive, and largely manual. More is expected of finance and get out.’” functions today. The CEO and operations heads want JAN. 2004 ©2004 CFO PUBLISHING CORP. 3 JAN. 2004 ©2004 CFO PUBLISHING CORP. 2 FINANCE UNDER PRESSURE:…

II III IV V VI VII VIII IX X XI XII XIII XIV Introduction Asia gathers speed But is it enough? Asia’s productivity challenge On the money? Investment priorities in 2013 Frontier, or fringe? Unprecedented gravitational shift Communication failure? Asia gets too big to manage Overheating hubs Operational insight: Footloose and fancy-free Operational insight: Human capital Appendix: Survey firmographics 2 4 5 7 9 11 12 14 15 17 19 21 25 26 28 © Economist Corporate Network 2013…

diversidade de problemas que apresenta, a gestão eficiente de call centers representa uma área fértil para a aplicação de ferramentas quantitativas para a sua melhor operação e planejamento. Forecasting a call center demand using a Multiple Regression model Abstract This work describes – with the aid of a case study –a demand forecast problem for a specific product reported to the call center of a large Brazilian company in an industry called Contax, and the way it was approached with…

employers themselves in providing training to improve the supply of skills required in the labour market. In Spain, as the unemployment rate more than doubled between 2007 and 2011, only 11% of Spain’s employers reported recruitment difficulties in 2011, down from 33% in 2007 (OECD - Organisation for Economic Co-operation and Development, 2012). 8 4. Demographic Trends 4.1 Aging Population „By 2050, the number of people in the EU aged 65 and above is expected to grow by 70%…

da semana de trabalho. Palavras -chave: gestão de serviços, escalonamento de mão-de-obra, otimização. Abstract This paper describes the process of applying the work scheduling methodology in a Brazilian telecommunication firm operating 24 hours a day 7 days a week with severe fluctuations in its demand for services. The firm operates in the outsourcing market segment. Its main activity is the management of infra-structures services, including voice, data transmission and commuting…

qualité de la gestion“, (Manuel 1), People in Aid, www.peopleinaid.org • HENRY James, (2004), “ Rehausser la qualité de la gestion des ressources humaines dans le secteur humanitaire: un guide pratique “ (Manuel 2), People in Aid, www.peopleinaid.org page 2/38 Literature review on turnover and retention • HINKIN Timothy, TRACEY Bruce, (2000), “The cost of turnover: putting a price on the learning curve”, Cornell hotel and restaurant administration quarterly, Vol 41(3), pp.…

period by Pereira, Nascimento and Araújo (2011), the demand and supply trends are compared under the different scenarios. The average scenario indicating the persistence of the recent economic growth and engineering graduation trends suggest that the educational system is likely to cope with the current labor market requirements for these professionals in the near future, although specific sectors may experience the lack of experienced or more specialized professionals. If Brazil…

inventory: 1. Cycle Inventory—This is the amount of inventory needed to sat- isfy demand for the product in the period between purchases of the product. Companies tend to produce and to purchase in large lots in order to gain the advantages that economies of scale can bring. However, with large lots also comes increased carrying costs. Carrying costs come from the cost to store, handle, and insure the inventory. Managers face the trade-off between the reduced cost of ordering…

impactos do ponto de vista do indivíduo, dos grupos, da organização onde as tecnologias são introduzidas e, conseqüentemente, da sociedade. Os impactos das novas tecnologias sobre o trabalho realizado nas empresas são principalmente mudanças nas variáveis abaixo, algumas das quais são comentadas a seguir (ref. 055): • • • • • • • conteúdo e natureza das tarefas; skill requirements; pressões e ritmo de trabalho; interação entre operários; quantidade de operários;…

específico da empresa ( Não-associado) first grade collateral garantia de primeiro grau ( Não-associado) first offence primeira infra(c)ção/violação ( Não-associado) Fishbowl aquário Juliano Martins fixed pie quantidade/quantia fixa Marlene Curtis Flexible Resourcing Dulce Cattunda Maria-Betania acordo de contratação flexível agreement Ferreira Edilaine Float secretary Secretária de equipes Grandolpho follow on question …