Long-term evolution (lte)

Ann. Telecommun.
DOI 10.1007/s12243-012-0324-9

Modeling the user acceptance of long-term evolution (LTE) services Eunil Park & Angel P. del Pobil

Received: 17 May 2012 / Accepted: 22 August 2012
# Institut Mines-Télécom and Springer-Verlag 2012

Abstract With an integrated framework, this paper aims to analyze user perception and acceptance toward long-term evolution (LTE) services, focusing on factors that may influence the intention to use. We conducted a web-based survey of 1,192 users to test our research model. We employed structural equation modeling (SEM) as the analysis method. The results of the integrated model analysis indicate that system satisfaction is a core determinant of intention to use LTE services. The model also found that other factors, including perceived usefulness and system and service quality, significantly affect intention to use these services. In addition, both perceived adaptivity and processing speed significantly influence perceived usefulness and service quality, respectively. These factors also play key roles in determining users’ attitudes. This paper is of value to researchers and engineers designing and improving LTE services for use via mobile phones.
Keywords Long-term evolution (LTE) . Technology acceptance . Service quality . System satisfaction

1 Introduction
3GPP Long-term evolution, normally called LTE or 4 G LTE in commercial markets, is a wireless communication standard that is used across the world [1, 2]. It is designed for the
E. Park (*) : A. P. del Pobil
Department of Interaction Science, Sungkyunkwan University,
Seoul 110-745, South Korea e-mail: [e-mail]
A. P. del Pobil
Computer Science and Engineering Department,
University Jaume-I,
Castellon, Spain e-mail: [e-mail]

exchange of data using mobile systems including mobile phones and related communication systems. LTE provides higher speed and larger capacity than 3 G mobile communication standards