O saber e o querer fazer

industrial production environments. A case study was done through an action research that corroborated points of proximity or discrepancy between theory and practice. The results indicated the need to promoting a proper spreading of the main Toyota Production System concepts as well as the need of doing persistent practice of production management at new heights of systemic competitiveness in order to maintain these small and medium industries active in the Brazilian economy. Key words: Production Management; Professional Competencies Map; Lean Thinking; Lean Production; Toyota Productio n System. LISTA DE TABELAS Tabela 1 – Tipos de indústrias da região industrial de Indaiatuba ........................... 81 Tabela 2 – Classificação das empresas no Brasil ................................................... 82 Tabela 3 – Distribuição das empresas no Brasil ..................................................... 83 LISTA DE FIGURAS Figura 1 – Realização de um estudo de caso ......................................................... 29 Figura 2 – Mantendo um encadeamento de evidencias .......................................... 30 Figura 3 – Operação tradicional .............................................................................. 34 Figura 4 – Operação enxuta .................................................................................... 34 Figura 5 – Integração dos dispositivos de jidoka com os desperdícios…