Mobile marketing
FOREWORD P. 3 ACKNOWLEDGMENTS P. 5 OVERVIEW P. 7 PLANNING IN MOBILE MARKETING P. 15 SEARCH P. 20 SMS MARKETING P. 27 ADVERTISING P. 32 SOCIAL MARKETING P. 43 APPLICATIONS P. 51 COMMERCE SHOPPING P. 67 PARTING thoughts P. 80 GLOSSARY P. 84
The Future of Mobile Content & Commerce p.11 by Noah Elkin, Senior Analyst, eMarketer The Nail for Social Media’s Hammer p.48 Interview with Mickey Alam Khan, Editor in Chief, Mobile Marketer How Mobile Marketing Can Fuel Buzz and Engagement for Entertainment Brands p.63 Inverview with Valerie Brown, Director of Consumer Marketing, Bravo Mobile Innovation: What the U.S. Can Learn from Japan p.77 by Naoki Muramatsu, VP, Digital Business Development, Dentsu Holdings USA
CONTRIBUTOR ARTICLES
FOREWORD by BRYAN WIENER
CEO, 360
I
s this the Year of Mobile? For over a decade this proclamation has turned out to be premature, giving
Mobile is perhaps one of the most exciting and revolutionary forms of media to flourish over the last decade, as it builds exponentially on the groundbreaking changes brought on by search and social. While the PC Internet is completely divorced from the physical world, mobile breaks down these walls and brings the power of the Internet into the real world in real time.
marketers ample reason to be skeptical. The difference looking forward to 2011 is that this is the first time that consumer behavior and mobile platforms have reached sufficient scale for mobile to move beyond an emerging media tactic for mainstream marketers. Mobile is finally experiencing its tipping point as one of the critical components of the digital marketing landscape, much like search marketing experienced in the early 2000s and social marketing during the past few years. Nielsen reports that within a year, smartphone adoption will exceed the adoption of simpler, feature phones. We’re coming to a point where the majority of phones – and consumers – will have Internet connectivity wherever they