Global car wash business plan

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| Table of Contents | | | | | | GLOBAL CAR WASH BUSINESS PLAN | | | | | | Description | Page No | | Executive Summary – International Perspective | 1 | | The Business and Its Management | 2 | | Management Team | 2 | | Key Success Factors | 5 | | Business Strategies | 5 | | Insurance | 6 | | Legal Structure | 7 | | | | | PRICING | | | Our Car Wash Services And Pricing | 7 | | Reasons For Our Pricing | 7 | | Account Pricing | 7 | | | | | BUILDING CUSTOMER LOYALTY | 8 | | Customer Service/Promoting The Car Wash - Greeter | 8 | | Company Objectives – Measures Of Customer Satisfaction | 9 | | Customer Service Strategies/ Service Offering | 10 | | Guarantees And Customer Protection | 11 | | | | | MARKETS AND COMPETITORS | 11 | | Market Segments | 11 | | Target Market | 11 | | | | | LOCATION – DETERMIING VIABILITY OF A LOCATION | 12 | | Traffic Counts | 12 | | Zoning | 13 | | Location Of Our Competition | 13 | | | | | COMPETITIVE ANALYSIS;OAKVILLE, CANADA EXAMPLE | 14 | | Further Competitive Research | 15 | | Competitive Advantages and Disadvantages | 16 | | | | | OAKVILLE EXAMPLE | 16 | | Demographics Example; / Oakville, Canada | 16 | | Market Size/Demographics, Oakville, Canada/ Chart | 17 | | | | | PROMOTING THE CAR WASH - SIGNAGE | 18 | | Image of the Car Wash – Curb Appeal | 18 | | | | | CAR WASH INDUSTRY OVERVIEW – U.S. MARKET | 19 | | Current Industry Conditions | 20 | | | |

| Table of Contents | | | | | | GLOBAL CAR WASH BUSINESS PLAN – SECTION 2 | | | | | | Description | Page No | | Car Washing During An Economic Downturn | 20 | | Express Car Washes | 20 | | | | | ENVIRONMENTAL/TRENDS | 20 | | Legislation | 20 | | Solar Heating | 20 | | Water Recycling Systems | 21 | | Mobile Waterless Car Washes | 21 | | | | | ADVERTISING AND PROMOTIONS

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